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SC1xx: Scanning

No.

Type

Details (Symptom, Possible Cause, Troubleshooting Procedures)

101

D

Exposure lamp error

The peak white level is less than 64/255 digits (8 bits) when scanning the shading plate.

  • Exposure lamp defective

  • Lamp stabilizer defective

  • Exposure lamp connector defective

  • Standard white plate dirty

  • Scanner mirror or scanner lens out of position or dirty

  1. Check and clean the scanner mirror(s) and scanner lens.

  2. Check and clean the shading plate.

  3. Replace the exposure lamp.

  4. Replace the lamp stabilizer.

  5. Replace the scanner mirror(s) or scanner lens.

No.

Type

Details (Symptom, Possible Cause, Troubleshooting Procedures)

120

D

Scanner home position error 1

The scanner home position sensor does not detect the "OFF" condition during operation.

  • Scanner motor driver defective

  • Scanner motor defective

  • Harness between SIO board and scanner motor disconnected

  • Scanner HP sensor defective

  • Harness between SIO and HP sensor disconnected

  1. Check the cable connection between the SIO board and scanner motor.

  2. Check the cable connection between the SIO and HP sensor.

  3. Replace the scanner motor.

  4. Replace the HP sensor.

No.

Type

Details (Symptom, Possible Cause, Troubleshooting Procedures)

121

D

Scanner home position error 2

The scanner home position sensor does not detect the "ON" condition during operation.

  • Scanner motor driver defective

  • Scanner motor defective

  • Harness between SIO board and scanner motor disconnected

  • Scanner HP sensor defective

  • Harness between SIO and HP sensor disconnected

  1. Check the cable connection between the SIO board and scanner motor.

  2. Check the cable connection between the SIO and HP sensor.

  3. Replace the scanner motor.

  4. Replace the HP sensor.

No.

Type

Details (Symptom, Possible Cause, Troubleshooting Procedures)

141

D

Black level detection error

The black level cannot be adjusted within the target value during the zero clamp.

  • Harness disconnected

  • Defective SBU

  1. Check the cable connection

  2. Replace the SBU.

No.

Type

Details (Symptom, Possible Cause, Troubleshooting Procedures)

142

D

White level detection error

The white level cannot be adjusted within the target during auto gain control.

  • Dirty exposure glass or optics section

  • SBU board defective

  • Exposure lamp defective

  • Lamp stabilizer defective

  • Scanner motor defective

  1. Clean the exposure glass, white plate, mirrors, and lens.

  2. Check if the exposure lamp is lit during initialization.

  3. Check the harness connection between SBU and BICU.

  4. Replace the exposure lamp.

  5. Replace the scanner motor.

  6. Replace the SBU board.

No.

Type

Details (Symptom, Possible Cause, Troubleshooting Procedures)

144

D

SBU communication error

The SBU connection cannot be detected at power on or recovery from the energy save mode.

  • Defective SBU

  • Defective harness

  • Defective detection port on the BICU

  1. Replace the harness.

  2. Replace the SBU.

  3. Replace the BICU.

No.

Type

Details (Symptom, Possible Cause, Troubleshooting Procedures)

161

D

IPU error

001


The error result of self-diagnostic by the ASIC on the BICU is detected.

  • Defective BICU

  • Defective connection between BICU and SBU

  1. Check the connection between BICU and SBU.

  2. Replace the BICU.

002

D

The machine detects an error during an access to the Ri.

  • Defective BICU board

Replace the BICU board.

No.

Type

Details (Symptom, Possible Cause, Troubleshooting Procedures)

165

D

Copy Data Security Unit error

  • The copy data security board is not detected when the copy data security function is set "ON" with the initial setting.

  • A device check error occurs when the copy data security function is set "ON" with the initial setting.

  • Incorrect installation of the copy data security board

  • Defective copy data security board

  1. Reinstall the copy data security board.

  2. Replace the copy data security board.

No.

Type

Details (Symptom, Possible Cause, Troubleshooting Procedures)

195

D

Serial Number Mismatch

  • Serial number stored in the memory does not have the correct code.

  • NVRAM defective

  • BICU replaced without original NVRAM

  1. Check the serial number with SP5-811-002.

  2. If the stored serial number is incorrect, contact your supervisor.