SC6xx: Device Communication

610

D

Mechanical counter error: K

611

D

Mechanical counter error: FC

-

-

This SC is only for NA models.

The machine detects the mechanical counter error when SP5987-001 is set to "1".

• Disconnected mechanical counter

• Defective mechanical counter

Check or replace the mechanical counter.

620

D

ARDF communication error

After the ARDF is detected, the break signal occurs or communication timeout occurs.

• Incorrect installation of ARDF

• ARDF defective

• BICU board defective

• External noise

1. Check the cable connection of the ARDF.

2. Shut out the external noise.

3. Replace the ARDF.

4. Replace the BICU board.

621

D

Finisher communication error

622

D

Paper tray unit communication error

-

-

While the IOB communicates with an optional unit, an SC code is displayed if one of following conditions occurs.

• The IOB receives the break signal which is generated by the peripherals only just after the main switch is turned on.

• When the IOB does not receive an OK signal from a peripheral 100ms after sending a command to it. The IOB resends the command. The IOB does not receive an OK signal after sending the command 3 times.

• Cable problems

• IOB problems

• BICU problems

• PSU problems in the machine

• Main board problems in the peripherals

1. Check if the cables of peripherals are correctly connected.

2. Replace the PSU if no power is supplied to peripherals.

3. Replace the IOB or main board of peripherals.

4. Replace the BICU.

623

D

2nd Paper Bank communication error

This SC is not issued for this machine.

When a communication error signal between the 1st paper bank and 2nd paper bank is received.

• Loose or disconnected connector

Check the connection between the main machine and paper feed unit.

632

CTL

B

Counter device error 1

After 3 attempts to send a data frame to the optional counter device via the serial communication line, no ACK signal was received within 100 ms.

• Serial line between the optional counter device, the relay board and copier control board is disconnected or damaged

• Make sure that SP5113 is set to enable the optional counter device.

Check the connection between the main machine and optional counter device.

633

CTL

B

Counter device error 2

After communication is established, the controller receives the brake signal from the accounting device.

• Serial line between the optional counter device, the relay board and copier control board is disconnected or damaged

• Make sure that SP5113 is set to enable the optional counter device.

1. Check if the setting of the SP5113 is correctly set.

2. Check the connection between the main machine and optional counter device.

634

CTL

B

Counter device error 3

A backup RAM error was returned by the counter device.

• Counter device control board defective

• Backup battery of counter device defective

Replace the counter device.

635

CTL

B

Counter device error 4

A backup battery error was returned by the counter device.

• Counter device control board defective

• Backup battery of counter device defective

Replace the counter device.

636

CTL

SD Card Error

-01

D

Expanded authentication module error

There is no expanded authentication module in the machine.

The SD card or the file of the expanded authentication module is broken.

There is no DESS module in the machine.

• No expanded authentication module

• Defective SD card

• No DESS module

1. Install the expanded authentication module.

2. Install the SD card.

3. Install the DESS module.

-02

D

Version error

The version of the expanded authentication module is not correct.

• Incorrect module version

Install the correct file of the expanded authentication module.

641

CTL

D

BICU control data transfer abnormal

A sampling of the control data sent from the BICU reveals an abnormality.

• Controller board defective

• External noise

• BICU board defective

1. Replace the controller board.

2. Replace the BICU.

650

CTL

B

Communication error of the remote service modem (Embedded RCG-M)

-001

-

Authentication error

The authentication for the Embedded RCG-M fails at a dial up connection.

• Incorrect SP settings

• Disconnected telephone line

• Disconnected modem board

Check and set the correct user name (SP5816-156) and password (SP5816-157).

-004

-

Incorrect modem setting

Dial up fails due to the incorrect modem setting.

Same as -001

Check and set the correct AT command (SP5819-160).

-005

-

Communication line error

The supplied voltage is not sufficient due to the defective communication line or defective connection.

Same as -001

Consult with the user's local telephone company.

651

CTL

C

Incorrect dial up connection

-001: Program parameter error

-002: Program execution error

An unexpected error occurs when the modem (Embedded RCG-M) tries to call the center with a dial up connection.

• Caused by a software bug

No action required because this SC does not interfere with operation of the machine.

669

D

EEPROM error

Retry of EEPROM communication fails three times after the machine has detected the EEPROM error.

• Caused by noise

Turn the main power switch off and on.

670

CTL

D

Engine start up error

The ready signal from the engine board is not detected.

• Defective BICU.

Replace the BICU.

671

CTL

D

Engine board mismatch error

Engine board and controller mismatch detected.

• Wrong engine board installed.

• Wrong controller board installed.

• Check the type of engine board and controller board.

1. Replace the BICU.

2. Replace the controller board.

672

CTL

D

Controller-to-operation panel communication error at startup

After powering on the machine, the communication circuit between the controller and the operation panel is not opened, or communication with controller is interrupted after a normal startup.

• Controller stall

• Controller board installed incorrectly

• Controller board defective

• Operation panel connector loose or defective

1. Check the harness connection.

2. Replace the controller board.

681

D

RFID: Communication error

• Communication error occurs when the RFID starts to communicate with the RFID receptor.

• Retry of RFID communication fails three times after the machine has detected the RFID communication error.

• Defective RFID reader and writer

• Disconnected ASAP I/F

• No memory chip on the toner cartridge

• Noise

1. Replace the RFID controller board.

2. Replace the toner cartridge.

682

D

Memory chip at TD sensor: Communication error

Retry of memory chip communication fails three times after the machine has detected the memory chip communication error.

• Damaged memory chip data

• Disconnected inter face

• No memory chip on the development unit

• Noise

1. Replace the PCDU.

2. Replace the BICU.

683

B

RFID: Unit check error

The machine gets RFID communication error even the toner cartridges have not been installed in the machine.

Caused by noise

Turn the main power switch off and on.

687

D

Memory address command error

The BICU does not receive a memory address command from the controller 120 seconds after paper is in the position for registration.

• Loose connection

• Defective controller

• Defective BICU

1. Check if the controller is firmly connected to the BICU.

2. Replace the controller.

3. Replace the BICU.

690

D

GAVD communication error

• The I2C bus device ID is not identified during initialization.

• A device-status error occurs during I2C bus communication.

• The I2C bus communication is not established due to an error other than a buffer shortage.

• Loose connection

• Defective BICU

• Defective LD controller board

1. Turn the main switch off and on.

2. Check the cable connection.

3. Replace the laser optics-housing unit.

4. Replace the BICU board.