Top Page > Main Chapters > System Maintenance > Firmware Update > Handling Firmware Update Errors > Error Message Table

Error Message Table

Code	Meaning	Solution
20	Cannot map logical address	Make sure the SD card is inserted correctly.
21	Cannot access memory	HDD connection incorrect or replace hard disks.
22	Cannot decompress compressed data	Incorrect ROM data on the SD card, or data is corrupted.
23	Error occurred when ROM update program started	Controller program abnormal. If the second attempt fails, replace controller board.
24	SD card access error	Make sure SD card inserted correctly, or use another SD card.
30	No HDD available for stamp data download	HDD connection incorrect or replace hard disks.
31	Data incorrect for continuous download	Insert the SD card with the remaining data required for the download, the re-start the procedure.
32	Data incorrect after download interrupted	Execute the recovery procedure for the intended module download, then repeat the installation procedure.
33	Incorrect SD card version	Incorrect ROM data on the SD card, or data is corrupted.
34	Module mismatch - Correct module is not on the SD card)	SD update data is incorrect. Acquire the correct data (Japan, Overseas, OEM, etc.) then install again.
35	Module mismatch – Module on SD card is not for this machine	SD update data is incorrect. The data on the SD card is for another machine. Acquire correct update data then install again.
36	Cannot write module – Cause other than E34, E35	SD update data is incorrect. The data on the SD card is for another machine. Acquire correct update data then install again.
40	Engine module download failed	Replace the update data for the module on the SD card and try again, or replace the BICU board.
42	Operation panel module download failed	Replace the update data for the module on the SD card and try again, or replace the LCDC.
43	Stamp data module download failed	Replace the update data for the module on the SD card and try again, or replace the hard disks.
44	Controller module download failed	Replace the update data for the module on the SD card and tray again, or replace controller board.
50	Electronic confirmation check failed	SD update data is incorrect. The data on the SD card is for another machine. Acquire correct update data then install again.