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Top Page > Main Chapters > System Maintenance > Using the Debug Log > Switching ON and Setting UP Save Debug Log

Switching ON and Setting UP Save Debug Log

The debug information cannot be saved until the “Save Debug Log” function has been switched on and a target has been selected.

  1. Enter the SP mode and switch the Save Debug Log feature on.

    • Enter the SP mode.

    • Touch “System SP”.

    • On the LCD panel, open SP5857.

  2. Under “5857 Save Debug Log”, touch “1 On/Off”.

    b178s001.png

  3. On the control panel keypad, press “1”. Then press _poundkey.png. This switches the Save Debug Log feature on.

    Note

    • The default setting is “0” (OFF). This feature must be switched on in order for the debug information to be saved.

    b178s002.png

  4. Select the target destination where the debug information will be saved. Under “5857 Save Debug Log”, touch “2 Target”, enter “2” with the operation panel key to select the hard disk as the target destination. Then press _poundkey.png.

    Note

    • Select “3 SD Card” to save the debug information directly to the SD card if it is inserted in the service slot.

  5. Now touch “5858” and specify the events that you want to record in the debug log. SP5858 (Debug Save When) provides the following items for selection.

    1

    Engine SC Error

    Saves data when an engine-related SC code is generated.

    2

    Controller SC Error

    Saves debug data when a controller-related SC Code is generated.

    3

    Any SC Error

    Saves data only for the SC code that you specify by entering code number.

    4

    Jam

    Saves data for jams.

    Note

    • More than one event can be selected.

    Example 1: To Select Items 1, 2, 4

    Touch the appropriate items(s). Press “ON” for each selection. This example shows “Engine SC Error” selected.

    b178s003

    Example 2: To Specify an SC Code

    Touch “3 Any SC Error”, enter the 3-digit SC code number with the control panel number keys. Then press _poundkey.png. This example shows an entry for SC670.

    b178s004

    Note

    • For details about SC code numbers, please refer to the SC tables in Section 4. “Troubleshooting”.

  6. Select one or more memory modules for reading and recording debug information. Touch “5859”.

    Under “5859” press the necessary key item for the module that you want to record.

    Enter the appropriate 4-digit number. Then press _poundkey.png.

    Note

    • Refer to the two tables below for the 4-digit numbers to enter for each key.

    The example below shows “Key 1” with “2222” entered.

    b178s005

    The following keys can be set with the corresponding numbers. (The initials in parentheses indicate the names of the modules.)

    4-Digit Entries for Keys 1 to 10

    Key No.

    Copy

    Printer

    Scanner

    Web

    1

    2222 (SCS)

    2

    14000 (SRM)

    3

    256 (IMH)

    4

    1000 (ECS)

    5

    1025 (MCS)

    6

    4848 (COPY)

    4400 (GPS)

    5375 (Scan)

    5682 (NFA)

    7

    2224 (BICU)

    4500 (PDL)

    5682 (NFA)

    6600 (WebDB)

    8

    4600 (GPS-PM)

    3000 (UCS)

    3300 (PTS)

    9

    2000 (NCS)

    2000 (NCS)

    6666 (WebSys)

    10

    2224 (BICU)

    4126 (DCS)

    2000 (NCS)

    Note

    • The default settings for Keys 1 to 10 are all zero (“0”).

    Key to Acronyms

    Acronym

    Meaning

    Acronym

    Meaning

    ECS

    Engine Control Service

    NFA

    Net File Application

    GPS

    GW Print Service

    PDL

    Printer Design Language

    GSP-PM

    GW Print Service – Print Module

    PTS

    Print Server

    IMH

    Image Memory Handler

    SCS

    System Control Service

    MCS

    Memory Control Service

    SRM

    System Resource Management

    NCS

    Network Control Service

    WebDB

    Web Document Box (Document Server)

  7. The machine is now set to record the debugging information automatically on the HDD (the target selected with SP5857-002) for the events that you selected with SP5858 and the memory modules selected with SP5859.

Please keep the following important points in mind when you do this setting: