Skip header
 

Top Page > Main Chapters > Troubleshooting > SC Tables > SC3xx: Image Processing – 2

SC3xx: Image Processing – 2

No.

Type

Details (Symptom, Possible Cause, Troubleshooting Procedures)

360

D

TD sensor (Vt high) error 1: K

361

D

TD sensor (Vt high) error 1: M

362

D

TD sensor (Vt high) error 1: C

363

D

TD sensor (Vt high) error 1: Y

-

-

  • The Vt value of the black, magenta, cyan, or yellow TD sensor exceeds the specified value (default: 4.7V) with SP3020-002 for twenty counts.

  • The [Vt - Vtref] value of the black, magenta, cyan, or yellow TD sensor exceeds the specified value (default: 5.0V) with SP3020-001.

  • Black, magenta, cyan, or yellow TD sensor disconnected

  • Harness between TD sensor and PCDU defective

  • Defective TD sensor.

  1. Check the black, magenta, cyan, or yellow TD sensor connector and harness between the TD sensor and PCDU for damage.

  2. Check the drawer connector.

  3. Replace the defective PCDU.

No.

Type

Details (Symptom, Possible Cause, Troubleshooting Procedures)

364

D

TD sensor (Vt low) error 2: K

365

D

TD sensor (Vt low) error 2: M

366

D

TD sensor (Vt low) error 2: C

367

D

TD sensor (Vt low) error 2: Y

-

-

The Vt value of the black, magenta, cyan, or yellow TD sensor is below the specified value with SP3020-004 (default: 0.5V) for 10 counts.

  • TD sensor harness disconnected, loose, defective

  • A drawer connector disconnected, loose, defective

  • TD sensor defective

  1. Check the black, magenta, cyan, or yellow TD sensor connector and harness between the TD sensor and PCDU for damage.

  2. Check the drawer connector.

  3. Replace the defective PCDU.

No.

Type

Details (Symptom, Possible Cause, Troubleshooting Procedures)

372

D

TD sensor adjustment error: K

373

D

TD sensor adjustment error: M

374

D

TD sensor adjustment error: C

375

D

TD sensor adjustment error: Y

-

-

During TD sensor initialization, the output value of the black, magenta, cyan, or yellow TD sensor is not within the range of the specified value with SP3238-001 to -004 (default: 2.5V) ± 0.2V

  • Heat seal not removed from a new developer pack

  • TD harness sensor disconnected, loose or defective

  • TD sensor defective

  • Harness between TD sensor and drawer disconnected, defective

  1. Remove the heat seal from each PCDU.

  2. Replace the defective PCDU.

No.

Type

Details (Symptom, Possible Cause, Troubleshooting Procedures)

380

C

Drum gear position sensor error: K

381

C

Drum gear position sensor error: M

382

C

Drum gear position sensor error: C

383

C

Drum gear position sensor error: Y


The machine does not detect the drum position signal for 3 seconds at the drum phase adjustment.

  • Dirty or defective drum gear position sensor

  1. Clean the drum gear position sensor.

  2. Check the harness connection.

  3. Replace the drum gear position sensor.

  4. Replace the PCDU.

No.

Type

Details (Symptom, Possible Cause, Troubleshooting Procedures)

396

D

Drum/Development motor error: K

397

D

Drum/Development motor error: M

398

D

Drum/Development motor error: C

399

D

Drum/Development motor error: Y

-

-

The machine detects a High signal from the drum/development motor for 2 seconds after the drum/development motor turned on.

  • Overload on the drum/development motor

  • Defective drum/development motor

  • Defective harness

  • Shorted 24 V fuse on the PSU

  • Defective interlock system

  1. Check or replace the harness.

  2. Replace the drum/development motor.

  3. Replace the 24V fuse on the PSU.