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SC4xx: Image Processing - 3

No.

Type

Details (Symptom, Possible Cause, Troubleshooting Procedures)

400

D

ID sensor adjustment error

When the Vsg error counter reaches "3", the machine detects "SC400".

The Vsg error counter counts "1" when the Vsg detected by ID sensor is more than the value (default: 4.5V) specified with SP3324-005 or less than the value (default: 3.5V) specified with SP3324-006.

  • Dirty or defective ID sensor

  • Defective ID sensor shutter

  1. Check the harness of the ID sensor.

  2. Clean or replace the ID sensor.

    Note

    • After replacing the ID sensor, input the ID sensor correction coefficient with SP3362-013 to -018. For details, refer to "ID sensor board" in the Replacement and Adjustment section.

  3. Replace the IOB.

  4. Replace the image transfer belt unit.

No.

Type

Details (Symptom, Possible Cause, Troubleshooting Procedures)

441

D

Image transfer unit motor error

The motor LOCK signal is not detected for more than two seconds while the motor START signal is on.

  • Motor overload

  • Defective image transfer unit motor

  1. Replace the image transfer belt unit.

  2. Replace the IOB.

No.

Type

Details (Symptom, Possible Cause, Troubleshooting Procedures)

442

D

Image transfer belt contact motor error

The image transfer belt contact sensor does not detect the movement of actuator at the sensor while the polygon motor rotates.

  • Dirty image transfer belt contact sensor

  • Defective image transfer belt contact motor

  • Disconnected connector of image transfer belt contact sensor or motor

  • Disconnected cable

  1. Replace the image transfer belt contact sensor.

  2. Replace the image transfer belt contact motor.

No.

Type

Details (Symptom, Possible Cause, Troubleshooting Procedures)

443

C

Image transfer unit error

The machine detects the encoder sensor error.

  • Defective encoder sensor

  • Image transfer unit installation error

  • Defective image transfer unit motor

  1. Check if the image transfer unit is correctly set.

  2. Replace the image transfer unit motor.

  3. Replace the image transfer unit.

No.

Type

Details (Symptom, Possible Cause, Troubleshooting Procedures)

452

D

Paper transfer unit contact error

The paper transfer unit contact sensor does not detect the movement of actuator at the sensor while the polygon motor rotates.

  • Defective paper transfer unit contact sensor

  • Defective paper transfer unit contact motor

  • Broken +24V fuse on PSU

  • Defective IOB

  1. Check the connection between the paper transfer unit and PSU.

  2. Replace the paper transfer unit contact sensor.

  3. Replace the paper transfer unit contact motor.

  4. Replace the +24V fuse on the PSU.

  5. Replace the IOB.

No.

Type

Details (Symptom, Possible Cause, Troubleshooting Procedures)

460

D

Separation power pack output error

An interrupt checks the status of the power pack every 20 ms. This SC is issued if the BICU detects a short in the power pack 10 times at D(ac).

  • Damaged insulation on the high-voltage supply cable

  • Damaged insulation around the high-voltage power supply.

  1. Replace the high-voltage supply cable.

  2. Replace the high-voltage power supply unit.

  3. Replace the IOB.

No.

Type

Details (Symptom, Possible Cause, Troubleshooting Procedures)

490

D

Toner transport motor error

The LOCK signal is not detected for 2 seconds when the transport motor turns on.

  • Toner transport motor overload

  • Disconnected or broken harness

  • Defective toner transport motor

  • Opened +24V fuse on the PSU

  • Defective interlock switch

  1. Check or replace the harness.

  2. Replace the toner transport motor.

  3. Replace the +24V fuse on the PSU.

  4. Replace the interlock switch.

No.

Type

Details (Symptom, Possible Cause, Troubleshooting Procedures)

491

D

High voltage power: Drum/ development bias output error

An error signal is detected for 0.2 seconds when charging the drum or development.

  • High voltage leak

  • Broken harness

  • Defective drum unit or development unit

  • Defective high voltage supply unit

  1. Check or replace the harness.

  2. Replace the drum unit or paper transfer unit.

  3. Replace the high voltage supply unit.

No.

Type

Details (Symptom, Possible Cause, Troubleshooting Procedures)

492

C

High voltage power: Image transfer/ paper transfer bias output error

An error signal is detected for 0.2 seconds when charging the separation, image transfer bet or paper transfer roller.

  • High voltage leak

  • Broken harness

  • Defective image transfer belt unit or paper transfer unit

  • Defective high voltage supply unit

  1. Check or replace the harness.

  2. Replace the image transfer belt unit or paper transfer unit.

  3. Replace the high voltage supply unit.

No.

Type

Details (Symptom, Possible Cause, Troubleshooting Procedures)

498

C

Temperature and humidity sensor error 2

  • The thermistor output of the temperature sensor was not within the prescribed range (0.2V to 3.5V).

  • The thermistor output of the humidity sensor was not within the prescribed range (0.01V to 2.4V).

  • Temperature and humidity sensor harness disconnected, loose, defective

  • Temperature and humidity sensor defective

  1. Check the connector and harness.

  2. Replace the temperature/humidity sensor.