SC9xx: Miscellaneous

900

CTL

D

Electric counter error

Abnormal data in the counters.

• Defective NVRAM

• Defective controller

1. Check the connection between the NVRAM and controller.

2. Replace the NVRAM.

3. Replace the controller.

910

CTL

D

External Controller Error 1

911

External Controller Error 2

912

External Controller Error 3

913

External Controller Error 4

914

External Controller Error 5

-

-

The external controller alerted the machine about an error.

-

-

• Please refer to the instructions for the external controller (application).

919

CTL

D

External Controller Error 6

While EAC (External Application Converter), the conversion module, was operating normally, the receipt of a power line interrupt signal from the FLUTE serial driver was detected, or BREAK signal from the other station was detected.

• Power outage at the EFI controller

• EFI controller was rebooted

• Connection to EFI controller loose

920

CTL

D

Printer application error

An error is detected in the printer application program.

• Defective software

• Unexpected hardware resource (e.g., memory shortage)

1. Software defective; switch off/on, or change the controller firmware if the problem is not solved

2. Insufficient memory

921

CTL

D

Printer font error

A necessary font is not found in the SD card.

• A necessary font is not found in the SD card.

• The SD card data is corrupted.

Check that the SD card has the correct data.

990

CTL

D

Software performance error

The software makes an unexpected operation.

• Defective software

• Defective controller

• Software error

1. Turn the main switch off and on.

2. Reinstall the controller and/or engine main firmware.

991

CTL

C

Software continuity error

The software has attempted to perform an unexpected operation. However, unlike SC 990, the object of the error is continuity of the software.

• Software program error

• Internal parameter incorrect, insufficient working memory.

This SC is not displayed on the LCD (logging only).

992

CTL

D

Undefined error

Defective software program

• An error undetectable by any other SC code occurred

994

CTL

C

Operation panel management records exceeded

An error occurred because the number of records exceeded the limit for images managed in the service layer of the firmware. This can occur if there if there are too many application screens open on the operation panel.

• No action required because this SC does not interfere with operation of the machine.

-001

• Defective BICU

• NVRAM Replacement error

1. Install the previous NVRAM.

2. Input the serial number with SP5811-004, and turn the main power switch off/on.

-002

• Defective NVRAM

• Defective controller

1. Update the controller firmware.

2. Install a new NVRAM, and turn off and on the main power switch after SC995-002 has occurred.

-003

• Incorrect type controller installed

• Defective controller

1. Replace the controller with the correct type.

-004

• Incorrect model controller installed.

1. Replace the controller with the correct model.

997

CTL

B

Application function selection error

• The application selected by the operation panel key does not start or ends abnormally.

• Software (including the software configuration) defective

• An option required by the application (RAM, DIMM, board) is not installed

• Nesting of the fax group addresses is too complicated

1. Check the devices necessary for the application program. If necessary devices have not been installed, install them.

2. Check that application programs are correctly configured.

3. For a fax operation problem, simplify the nesting of the fax group addresses.

4. Take necessary countermeasures specific to the application program. If the logs can be displayed on the operation panel, see the logs.

998

CTL

D

Application start error

No applications start within 60 seconds after the power is turned on.

• Loose connection of RAM-DIMM, ROM-DIMM

• Defective controller

• Software problem

1. Check the setting of SP5875-001. If the setting is set to "1 (OFF)", change it to "0 (OFF)".

2. Check if the RAM-DIMM and ROM-DIMM are correctly connected.

3. Reinstall the controller system firmware.

4. Replace the controller.