• Head cleaning consumes ink. Perform this function only when necessary.
  • Perform no other operations during head cleaning.
  • Cleaning may be incomplete if ink in a cartridge gets too low or runs out during cleaning.
  • An error will occur and head cleaning will not be possible if:

    • There is a misfeed.

    • One of the machine's covers is open.

    • The machine is performing maintenance operations.

    • The machine has run out of ink.

    • The waste ink bottle is full.

    • The service call icon is displayed on the display panel.

    • The machine has run out of the cleaning liquid.
    • Nozzle cleaning cartridge is empty.

There are two types of head cleaning. Perform head cleaning according to the result of test printing.

  • Nozzle Cleaning: Low
    If there are bending lines or clogged nozzles in the test printing result, perform Nozzle Cleaning: Low.
  • Nozzle Cleaning: High
    If there are missing lines or ink has mixed, perform Nozzle Cleaning: High. If media jam or a long time decap happens, also perform Nozzle Cleaning: High. Let the customer know these adjustments. Nozzle Cleaning: High cleans the print heads more powerfully than Nozzle Cleaning: Low. The ink consumption for Nozzle Cleaning: High is greater than that of Nozzle Cleaning: Low.

If the printing problem is still not resolved even after performing Nozzle Cleaning: Low three times, perform Nozzle Cleaning: High. If the problem is still not resolved, see "When You Want to Clear Nozzle Clogging", Operating Instructions.